How-To Fix Error Messages

Error Writing to Database

This error can occur for several reasons.

1. Do not use emojis (smiley faces) in any of your text submission.

2. Clear the cashe on your browsers.

Here is how to clear the cashe in Firefox, Chrome, and Microsoft Edge & Internet Explorer (IE) browsers.

In Other Browsers:

If you use another browser, check its support site for instructions.

Firefox:

  1. From the History menu, select Clear Recent History.

    If the menu bar is hidden, press Alt to make it visible.

  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.

  3. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.

  4. Click Clear Now.

  5. Exit/quit all browser windows and re-open the browser.

Chrome:

  1. In the browser bar, enter:chrome://settings/clearBrowserData

  2. At the top of the "Clear browsing data" window, click Advanced.

  3. Select the following:

    • Browsing history

    • Download history

    • Cookies and other site data

    • Cached images and files

    From the "Time range" drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select All time.

  4. Click CLEAR DATA.

  5. Exit/quit all browser windows and re-open the browser.

Microsoft Edge and Internet Explorer:

1. Go to the three-dot menu in Microsoft

    Edge

    and select Settings > Privacy & security

2. in the fly-out menu, click the button

    under

    Clear browsing data that reads "Choose

    what

    to clear."

3. get rid of browsing history, cookies,

    cached

    data, stored form data, saved tabs,

    media

    licenses, website permissions, and

    stored

    passwords

4. click Manage Permissions and you can

    delete

    things like sites you've given

    permission to

    show pop-ups.

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